ARHU COVID-19 Operations

Announcement from the Office of the Dean

All Dean’s Office staff are working remotely and are available by phone at their normal extensions, by email, Google Hangouts and via Zoom, Google Meet and/or Webex. Hours of operation are from 8:30 a.m. to 5:00 p.m. daily. Contact information for individuals is available at https://arhu.umd.edu/about/college-administration. Information for specific groups is as follows:

Academic Computing Services

• Technical support staff will be available by phone (301-405-2104), email and Google Hangouts. You may email arhu-tech@umd.edu if you are not looking for a particular staff member and require technical assistance.
• Academic Technology staff will be available by email, phone and Google Hangouts. Contact Jen Patterson by phone at 301-405-2886 or by email at jlp@umd.edu. You can reach Brian Crawford (bcrawfo2@umd.edu).
• Instructional Technology staff will be available by phone, email and Google Hangouts. Email arhu-itequip@umd.edu for requests.
• Web and Application Services staff will work remotely and can be reached by email at arhu-webhelp@umd.edu or by phone or Google Hangouts. Susanne Coates is on leave until Monday, March 23. Technical support can also be obtained by contacting the Division of IT’s help desk at 301-405-1500 between 8:00 a.m. and 5:00 p.m. Faculty and staff are encouraged to contact the DIT help desk with problems such as configuring Single Number Reach or using the VPN.

Business Office

• Business Office staff will be available remotely during normal business hours of 9:00 a.m to 5:00 p.m. via phone, email, Zoom, Webex and/or Google Hangouts.
• Contact Julie Wright by email at jwright@umd.edu or by phone at 301-405-2101.

Development

• All staff is available to respond to email and phone calls during normal business hours of 9:00 to 5:00pm.
• Development staff is also available for virtual meetings with donors.
• Specific questions regarding development operations at this time should be directed to Laura Brown (lwbrown@umd.edu or 301-405-6339). Should she be unavailable, please direct questions to Jackie Zakrewsky (jzakrews@umd.edu).

Marketing and Communications

• Marketing and Communications staff will work remotely and can be reached via phone, email, Google Hangouts or virtually through scheduled meetings during business hours 9 a.m. to 5 p.m. Please continue to work with your designated project lead on existing projects.
• For new design requests, email Piama Habibullah at piama@umd.edu.
• For new media and general communications requests, email Sarah Snyder (ssnyder3@umd.edu).
• For new marketing and website requests, email Nicky Everette (meve@umd.edu).

Main Office

• Office of the Dean staff will be available by phone (301-405-2090), email and Google Hangouts.
• All urgent, time-sensitive action items and signature-related matters for the Dean should be sent to the Dean cc’ing her assistant Chant’e Ingram (ccingram@umd.edu). In the event that the Dean’s assistant is on leave, the Faculty Affairs Coordinator, Lauren Campbell (lgrant@umd.edu) should be cc’d on those emails (an out-of-office response will reflect this information).
• The associate and assistant deans for administration & finance, academic affairs, faculty affairs and research & programming will be available to respond to time-sensitive action items. Please reach out by email with a cc to the appropriate support staff.

Research and Programming

• For any questions about grants, scholarships or funded conferences, please email Linda Aldoory (laldoory@umd.edu).  Most recent Campus guidelines regarding research can be found here and are summarized in a March 19 email from Linda to all faculty & business managers.

Student Affairs

• The Office of Student Affairs will be available remotely.
• All advising services will be provided via email, phone and Google Meets.
• Phones will be answered and email responded to during the normal office hours of 8:30 a.m. to 4:30 p.m.
• Direct any specific questions regarding Office of Student Affairs services to arhuadvising@umd.edu or 301-405-2108.